Terms of Service

You may visit our website without revealing any personal information wherever permissible. Certain transactions may require submission of personal information like profile updates and certain databases. We will not sell, swap or rent, or otherwise disclose to any third party any personal information for commercial purpose and such information will be utilized only for the purpose stated. To accomplish such purpose we may disclose the information to our employees, consultants and other concerned having a genuine need to know the information.

Our web server may record the numerical Internet Protocol (IP) address of the computer you are using, Information about your browser and operating system, date and time of access and page which linked you to our website. This information may be used to administer and improve our website and to generate aggregate statistical reports and such like purposes.

We may use cookies and pixels or transparent GIF files to track session information and/or to deliver customizable and personalized services and information and/or for other purposes of website such information is anonymous and not personally identifiable.

Any information collected ordinarily is not disclosed to third parties but may be disclosed in limited circumstances as and if required by law, court order, statutory bodies, rules & regulations or for improving our website or for the security of our network or for any purpose as deemed necessary. Our website contains links to other independently run websites within our network and to some websites outside our domain that are not controlled by us and are not covered by this privacy policy. We are not responsible for the privacy practices, security or content of such websites. While we make our best efforts to protect the privacy of users however we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

By using our web site, you signify your assent to our Policy. If you do not agree with this Policy, please do not use our web site. Your continued use of this web site means that you agree to the terms in this policy and the following posting of changes to these terms will mean that you accept those changes.

This privacy policy may be revised/modified/amended at any point of time at the sole discretion of the Company.

At SPER Market Research Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data we gather during our consumer research activities. By participating in our research programs or using our services, you consent to the practices described in this policy.

1. Information Collection:

   We collect various types of information, including:

   • Personal information you provide voluntarily, such as your name, contact details, and demographic information.
   • Information about your preferences, interests, and behaviours, gathered through surveys, questionnaires, and other research methods.
   • Data related to your interactions with our website, applications, or research platforms, including IP addresses, device information, and browsing activities.
   • Information obtained from third-party sources, where permitted by applicable laws and regulations.

2. Use of Information:

   We utilize the collected information for the following purposes:

   • Conducting consumer research and analysis to understand market trends, consumer preferences, and behaviours.
   • Enhancing and personalizing our products, services, and user experiences.
   • Communicating with you regarding research opportunities, updates, and relevant information.
   • Complying with legal obligations and protecting our rights and interests.

3. Information Sharing:

   We may share your information in the following circumstances:

   • With our trusted partners, service providers, and vendors who assist us in conducting research, delivering services, or managing operations. These entities are obligated to handle your data securely and in accordance with applicable privacy laws.
   • When required by law, regulation, or legal process, or to respond to valid governmental requests.
   • In case of a merger, acquisition, or sale of our business assets, where your information may be transferred to the new entity or parties involved.

4. Data Security:

   We employ industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We restrict access to your data only to authorized personnel and ensure that appropriate technical and organizational safeguards are in place.

5. Your Choices:

   You have certain rights and choices regarding the information we collect and how it is used:

   • You can opt to participate or decline participation in our research programs.
   • You may access, update, or request deletion of your personal information, subject to applicable legal requirements.
   • You can manage your communication preferences and opt-out of receiving marketing communications from us.

6. Children's Privacy:

   We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware of any such data, we will take steps to promptly delete it.

7. Updates to the Privacy Policy:

   We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the policy periodically for any updates.

Privacy Notices

Our privacy notices are designed to inform you about how we collect, use, share, and protect your personal data. These notices ensure transparency and compliance with data protection laws like GDPR and CCPA. They outline your rights and our data handling practices, fostering trust and accountability in our data management.

GDPR Compliance

The General Data Protection Regulation (GDPR) is a stringent data protection law enacted by the European Union to protect personal data. It mandates transparency, consent, and user rights concerning data handling. Our company complies with GDPR to ensure that your data is handled responsibly and securely, providing you with control over your personal information.

California Privacy Protection Act (CalOPPA)

The California Online Privacy Protection Act (CalOPPA) requires commercial websites and online services to clearly display a privacy policy. This policy must explain how personal data is collected and shared. Our company adheres to CalOPPA by ensuring full transparency in our data collection practices, safeguarding your privacy.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) empowers California residents with enhanced privacy rights. It allows you to know what data is collected about you, request its deletion, and opt-out of its sale. We are committed to CCPA compliance, ensuring that your personal information is protected and that you have control over your data.

Data Protection Officer (DPO)?

Data Protection Officers (DPOs) serve as independent advocates for the appropriate handling and use of customer information. The European Union established the role of the DPO under its General Data Protection Regulation (GDPR). A DPO stays current with data protection laws and practices, conducts internal privacy assessments, and ensures compliance with all data-related regulations.

SPER Market Research Pvt. Ltd. has appointed a Data Protection Officer (DPO) to oversee all matters related to this privacy notice. If someone have any questions or wish to exercise your legal rights concerning this notice, they can contact our Data Protection Officer, who holds overall responsibility for your information, can be contacted at [email protected].

Our Privacy Commitment

We are committed to respecting your privacy and safeguarding your personal data. This privacy notice details how we collect, use, share, and protect the personal data you provide through http://www.sperconnect.com when you join our influencers panel and participate in surveys or research studies conducted for our clients. Additionally, it explains your privacy rights and how relevant laws may offer you protection. This notice is intended to complement other privacy notices and policies, not replace them. For ease of use, this notice is presented in a layered format, allowing you to navigate directly to specific sections.

Changes to this Privacy Notice

We may update this Privacy Notice periodically. We encourage you to review this page regularly to stay informed about how we are protecting your data.

Contact Us for More Information

For any inquiries regarding this notice, please reach out to your project manager or sales representative. Our Data Protection Coordinator, Shweta Dixit, can provide detailed information about how your data is managed, can be contacted at [email protected].

By using our services or participating in our research programs, you acknowledge and consent to the terms outlined in this Privacy Policy.